Shipping policy

4. Shipping Policy

Last updated: August 9, 2026

1. Order Processing

All orders are processed within 1–3 business days after receiving your order confirmation. You will be notified once your order has shipped.

2. Shipping Destinations

We currently ship to: United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman. For other destinations, contact us at contact@whooband.com before placing an order.

3. Estimated Delivery Times

All destinations: 5–15 business days. These are estimates only and not guaranteed. Delivery times may vary depending on the shipping carrier, customs clearance, and other factors beyond our control.

4. Shipping Rates

Shipping rates are calculated at checkout based on your location and order weight. Free shipping may apply on qualifying orders — any promotions will be shown at checkout.

5. Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking to update.

6. Customs & Import Duties

Customs duties or import fees may apply depending on your country. These charges are the sole responsibility of the customer.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated window, please check your tracking link first. If the issue persists, contact us at contact@whooband.com.

8. Damaged in Transit

If your order arrives damaged, contact us within 48 hours of delivery at contact@whooband.com with photos. We will arrange a replacement or refund.

9. Contact

Email: contact@whooband.com — Website: whooband.com